Nobody Does Surgery Center Billing Like GENASCIS.

It’s true, surgery center billing is at the core of everything we do. Though there are many vendors doing billing, we also recognize there’s more to “billing” than just billing. We address the steps before, during and after billing—that is, the entire revenue cycle continuum.

We’re the only vendor with a seamless, single-source solution that addresses these needs holistically. We leverage our technology and workflows to provide unprecedented transparency throughout the process, while utilizing best practices across the entire continuum of services to ensure efficiency and compliance.

GENASCIS Best Practices Impact Every Step In The Revenue Cycle.

Transcription and Coding:

• Transcription completed within 24 hours of surgery dictation
• Coding completed within 48 hours of surgery dictation
• 99.5% accuracy in coding
• External quality audits and certification by an independent outside auditing organization
• Reporting meets JCAHO requirements

Billing:

• Specialized billing methodologies for in- and out of network claims
• Charge methodologies reviewed quarterly
• Pricing refreshed annually, more frequently if necessary
• Claims electronically billed 48 hours from date of receipt
• Denial Rate < 2%

Claim Follow-up and Collections:

• Insurance follow-up minimum once per month
• 90% of net cash collected < 45 days
• 95% of net cash collected < 120 days
• 97% of net cash collected < 180 days
• 90% of contractual adjustment posted within 7 days of billed date
• AR Days of 20-35 days

Patient Statements and Collections:

• Three statements within 90 days
• Calls answered within 30 seconds, over 90% first call resolution
• Outbound calls 6 days per week, 6 a.m. – 9 p.m.
• Predictive, auto-dialer deployed

Payment Processing:

• Daily posting and balancing
• Credit balances resolved within 45 days