Decision Support From Satisfied Customers.
Here’s what members of our existing customerbase have to say about MEDIBIS. We have found their practical insight valuable in our ongoing service improvement initiatives. Hopefully you’ll find their perspectives on MEDIBIS equally enlightening.
Owen Owens
Director of Operations,
Sovereign Healthcare
California
As Director of Operations for California-based Sovereign Healthcare, Dr. Owen Owens finds the most valuable aspect of MEDIBIS to be case costing for multiple physicians within a single specialty. He uses reports to find ways to reduce or consolidate supply costs.
“For example, if we’re using screws, and they’re ordering them from three different places, I ask, ‘can’t we get some universal items?’ Applying that information allows me to have meaningful conversations with the physicians based on factual data.”
Owens uses MEDIBIS at multiple facilities, benchmarking and determining the cost per hour of operating room times. He also compares dates of service to dates of billing to find delays and estimate cash flows. Owens now does weekly reporting – something not feasible before MEDIBIS.
Mary Beth Jenkins
Administrator
Elliot One-Day Surgery Center
Manchester, NH
Mary Beth Jenkins, Administrator of Elliot One-Day Surgery Center in Manchester, N.H., uses MEDIBIS to determine which procedures have been the best fit for the center.
“We’re shifting services back into the hospital setting, and bringing in some of the outpatient services currently being done there for more appropriate use of resources,” she said. “It would not have been easy to do this without MEDIBIS.”
Mary Cunningham
Director of Nursing
Mercy Memorial
Outpatient Surgical Center
Monroe, MI
When building physicians’ schedules, Mary Cunningham of Mercy Memorial Outpatient Surgical Center, uses MEDIBIS to quantify the factors that go into her decisions.
“Recently, I had doctors conflicting over block time,” she said. “I was able to go in to MEDIBIS and pull up for the calendar year all the cases my physicians did, then what we charged and what we got paid.”
She said that while one physician carried the largest caseload, he actually brought in less revenue than another physician. Cunningham didn’t want to lose either of them, and was able to talk to the doctor with the highest caseload and find a fair resolution. Cunningham said having this data makes it easier to handle such situations.